Restaurant Manager
Company: Jack in the Box
Location: Las Vegas
Posted on: May 8, 2024
Job Description:
This job posting is for a position in a restaurant owned and
operated by an independent franchisee, not Jack in the Box Inc.
This means the independent franchisee, and not Jack in the Box Inc.
will be your employer if you are hired. The independent franchisee
is responsible for all employment related matters in the restaurant
including, among other things, setting any requirements for this
job and all decisions concerning hiring, firing, discipline, wages,
supervision, staffing and scheduling.
Position Summary: Responsible for managing the overall operations
of a Jack in the Box restaurant. Responsible for training and
leading the entire restaurant staff in consistently delivering a
"WOW" guest experience, by consistently providing quality food,
excellent service, and a clean and safe restaurant environment for
JIB guests. Responsible for building restaurant sales and profits.
Ensures compliance with all policies, procedures and regulatory
requirements.
Key Duties/Responsibilities:
- Is passionate about consistently setting the customer service
example by maintaining visibility and interacting with guests.
- Models a "guest comes first" attitude; has a genuine smile, and
displays a friendly and positive spirit; appreciates guests and
makes them feel welcome; is always polite and courteous.
- Ensures the timeliness, quality, and accuracy of all orders;
conveys a sense of urgency.
- Responds to guest concerns and complaints in a timely and
professional manner and ensures positive resolution.
- Interacts effectively with diverse groups of people and does
not have or display any biases.
- Displays a strong commitment to the restaurant team by creating
a restaurant environment that is friendly, fun, clean and
safe.
- Treats all employees with care and respect.
- Motivates and inspires employees to achieve high performance
while adhering to Company policies and procedures.
- Values effective job performance and ensures restaurant team
receives recognition and expression of gratitude.
- Actively listens and communicates timely, clearly, and
accurately. Remains calm when challenged or placed under
pressure.
- Willingly accepts feedback from Company management.
- Recruits, selects, trains, develops and evaluates restaurant
employees.
- Ensures staffing levels are sufficient to ensure proper
scheduling, service to guests, and development of the restaurant
team.
- Ensures systems for training employees on workstations are
fully implemented and adhered to.
- Identifies and develops internal candidates for Team Leader and
Assistant Manager positions, and fosters development for promotion
to the next level for all employees.
- Always uses progressive discipline forms to correct
unacceptable behavior. Performs annual employee performance reviews
on all restaurant employees.
- Maintains restaurant cleanliness inside and outside by
following JIB cleaning and maintenance procedures.
- Utilizes management information tools to analyze restaurant
operational and financial performance.
- Identifies trends and implements action plans for improvement.
Uses data to analyze business results and works with District
Manager to make improvements.
- Focuses efforts on increasing restaurant sales and
profitability.
- Monitors costs to ensure adherence to budgets and restaurant
goals.
- Makes decisions based on experience, policy and procedures, in
alignment with The Company's goals, and exercises discretion and
independent judgment to keep The Company and the Jack in the Box
brand in good standing with the community. Qualifications:
- Internal promote preferred (already meets the requirements for
Team Member, Team Leader, Assistant Manager; i.e., demonstrates
integrity and ethical behavior, ability to stand and walk
approximately 90%-95% of shift, ability to lift and carry 10-65
lbs, ability to take guests' orders, operate a cash register, and
read video monitors, ability and desire to work in a very
fast-paced environment).
- High School Diploma/Equivalency.
- Minimum of 1 year as a JIB Assistant Manager or like
experience.
- 100% certified in all workstations.
- Excellent interpersonal skills.
- A self-starter who takes initiative and willingly accepts
responsibility.
- Must attain ServSafe certification or other as required.
- Ability to perform and understand basic math concepts.
- Proven analytical skills.
- Good organization and planning skills.
- Must possess a valid driver's license, insurance, and use
personal vehicle to make bank deposits and travel to other
restaurants/business locations as required.
- Demonstrates integrity and ethical behavior in all areas.
- Must be able to work a minimum of 45 hours per week depending
upon the needs of the business.
- Must be available to work any day, and anytime, especially on
the busiest days including weekends and holidays.
Pay range: $47,500 - $50,000 + bonus (based on experience)
Keywords: Jack in the Box, Paradise , Restaurant Manager, Executive , Las Vegas, Nevada
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